1Information We Collect
When you register for or use Steno Dexter, we may collect the following categories of personal data:
- Full name, email address, and phone number
- Login credentials, stored in encrypted form
- Course progress, dictation scores, and performance history
- Payment details, processed securely via third-party gateways — we do not store card information
- Device type, browser, and approximate location for analytics purposes
2How We Use Your Information
Your data is used exclusively to operate and improve the Steno Dexter platform:
- Creating and managing your student account
- Tracking learning progress and delivering personalised performance reports
- Processing monthly subscription payments
- Sending course updates, test reminders, and important platform announcements
- Improving platform quality through anonymised, aggregated analytics
3Data Sharing
We do not sell, rent, or trade your personal data. We share information only in these limited circumstances:
- With payment processors (such as Razorpay) strictly to complete transactions
- With hosting and infrastructure providers under binding data agreements
- With law enforcement or regulators when required by applicable Indian law
We will never share your personal data with advertisers, marketing agencies, or any third party for commercial purposes.
4Data Security
We use industry-standard security measures to protect your data, including SSL/TLS encryption, secure server infrastructure, restricted access controls, and regular security reviews. Despite these precautions, no internet transmission is 100% secure — we encourage you to use a strong, unique password for your account.
6Your Rights
As a user of Steno Dexter, you have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your account and all associated personal data
- Withdraw consent for any non-essential data processing at any time
To exercise any of these rights, contact us at support@stenodexter.com. We will respond within 7 working days.
7Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated via email or a prominent notice on the platform. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the platform after changes constitutes your acceptance of the updated policy.
8Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please write to us at support@stenodexter.com. We are committed to resolving any concerns promptly.